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Customer Service

Smeg’s commercial range means that we are able to support a project from design stage to occupancy and beyond, in the process serving the needs of architects, developers, builders, selling agents and consumers.
We have successfully completed many highrise residential projects in all parts of Australia, working alongside our clients to share our expertise and to function as an integral part of their team.

“The kitchen, heart of the home, has certainly changed a lot in the past 150 years, and even in the past 10. Many of these changes are due to advancements in technology , but ... it’s also reflective of wider social changes.... I think in Australia, people used to hide the kitchen. You didn’t want to eat in the kitchen; it was a place that was only functional, not very beautiful. Today, people tend to show the kitchen, are very proud of the kitchen — this is my kitchen, this is my oven, my fridge; let’s eat here, it’s more practical”.
Vittorio Bertazzoni, CEO Smeg

Smeg Australia personnel and its network of agencies around the country have together amassed over 1,000 years' experience with Smeg so we offer a formidable team on-staff to manage your enquiries.
Smeg has 32 qualified technicians servicing its appliances around the country.

Smeg service 02 8667 4833 service@smeg.com.au

Smeg has a dedicated team on staff to manage the several thousand spare parts we stock at our Sydney Head Office. Smeg carries a full range and due to the longevity of Smeg appliances, spare parts on some popular lines are available for many years even after products have been discontinued or replaced. Spare parts can be purchased directly from Smeg Australia via the Smeg Head Office, or through Smeg's network of offices and agencies around the country.

Smeg Spare Parts 02 8667 4875 spareparts@smeg.com.au