Logo Smeg

Customer Service

Please only use this tool to share the page you are interested in. To ask a question or request information please use the relevant form on the contacts page.

As a family-owned company, we pride ourselves on treating our customers as family and going that extra mile to provide the best level of service we can. Smeg Australia personnel and its network of agencies around the country, have together amassed over 1,000 years' experience with the brand so we have a wonderful team on-staff to manage your enquiries.

Smeg Service

We have 32 qualified technicians servicing Smeg appliances around the country. We are also one of the few companies which run apprenticeship schemes and mentor our new technicians in all areas of service. A Smeg technician will not only have experience, but will also be able to service the whole range of kitchen appliances including ovens, cooktops, rangehoods, refrigerators and dishwashers. When you call or email Smeg service, you'll get through to our in-house team who will be able to give you the best advice for your issue, or organise a service call. Smeg service

NSW - 02 8667 4833 service@smeg.com.au
VIC - Alantin Appliances (03) 9336 6100
QLD - Wood Enterprises (07) 3266 0444
WA - Metropolitan Appliance Service (08) 9330 3997
SA - Prestige Appliance Repair Centre (08) 8352 2022
Tas - Alderson Agencies (03) 6334 8166
ACT - Capital Appliance Service 0409 618 919